Publications about the European Communication Monitor - Part 2

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Journal articles and book chapters (45)

Navarro, C., Moreno, A., & Al Summait, F. (2017). Social Media Expectations between Public Relations Professionals and their Stakeholders: Results of the ComGap study in Spain. Public Relations Review, 43, in press.

Wiesenberg, M., Zerfass, A., & Moreno, A. (2017). Big Data and Automation in Strategic Communication. International Journal of Strategic Communication, 11(2), 95-114. http://dx.doi.org/10.1080/1553118X.2017.1285770

Luoma-Aho, V., Moreno, A., & Verhoeven, P. (2017). Crisis response strategies in Finland and Spain. Journal of Contingencies and Crisis Management, 25, Online first: http://dx.doi.org/10.1111/1468-5973.12163

Zerfass, A., Verčič, D., & Volk, S. C. (2017). Communication Evaluation and Measurement: Skills, Practices and Utilization in European Organizations. Corporate Communications – An International Journal, 22(1), 2-18. http://dx.doi.org/10.1108/CCIJ-08-2016-0056

Moreno, A., Wiesenberg, M., & Verčič, D. (2016). Excelencia en la Gestión de Comunicación. Análisis de los Departamentos de comunicación en España mediante el Comparative Excellence Framework (Excellence in Communication Management. Analysis of the Communication Departments in Spain through the Comparative Excellence Framework). Comhumanitas: Revista Científica de Comunicación, 7(2), 1-15. Link

Verčič, D. & Zerfass, A. (2016). A comparative excellence framework for communication management. Journal of Communication Management, 20(4), 270-288. http://dx.doi.org/10.1108/JCOM-11-2015-0087

Zerfass, A., Verčič, D., & Wiesenberg, M. (2016). The dawn of a new golden age for media relations? How PR professionals interact with the mass media and use new collaboration practices. Public Relations Review, 42(4), 499–508. http://dx.doi.org/10.1016/j.pubrev.2016.03.005

Zerfass, A. & Wiesenberg, M. (2016). Communicating the leadership status of organisations. A cross-national study in 10 European countries. In P. S. Brønn, S. Romenti, & A. Zerfass (Eds.), The Management Game of Communication (pp. 121-142). Bingley, UK: Emerald.

Tench, R., Laville, L., & Kiesenbauer, J. (2016). Exploring the magic of mentoring; Caraeer planning for the public relations profession. In P. S. Brønn, S. Romenti, & A. Zerfass (Eds.), The Management Game of Communication (pp. 205-223). Bingley, UK: Emerald.

Verčič, D. & Zerfass, A. (2016). Conspicuous Corporate Social Responsibility. Public Relations Journal, 10(1), 1-22. Link

Falkheimer, J., Heide, M., Simonsson, C., Zerfass, A., & Verhoeven. P. (2016). Doing the Right Things or Doing Things Right? Paradoxes and Swedish Communication Professionals’ Roles and Challenges. Corporate Communications – An International Journal, 21(2), 142-159. http://dx.doi.org/10.1108/CCIJ-06-2015-0037

Zerfass, A., Verčič, D., & Wiesenberg, M. (2016). Managing CEO communication and positioning: A cross-national study among corporate communication leaders. Journal of Communication Management, 20(1), 37-55. http://dx.doi.org/10.1108/JCOM-11-2014-0066

Verčič, D., Zerfass, A., & Wiesenberg, M. (2015). Global Public Relations and Communication Management: A European Perspective. Public Relations Review, 41(5), 785-793. http://dx.doi.org/10.1016/j.pubrev.2015.06.017

Tench, R., & Jones, B. (2015). Social media: the Wild West of CSR communications. Social Responsibility Journal, 11(2), 290-305. http://dx.doi.org/10.1108/SRJ-12-2012-0157

Moreno, A., Navarro, C., Tench, R., & Zerfass, A. (2015). Does social media usage matter? An analysis of online practices and digital media perceptions of communication practitioners in Europe. Public Relations Review, 41(2), 242-253. http://dx.doi.org/10.1016/j.pubrev.2014.12.006

Moreno, A., Verhoeven, P., Tench, R., & Zerfass, A. (2014). Increasing power and taking a lead - What are practitioners really doing? Empirical evidence from European communications managers (Incrementar el poder y asumir el liderazgo - ¿Qué hacen realmente los profesionales? Evidencias empíricas sobre los gestores de comunicación en Europa). Revista Internacional De Relaciones Publicas, 4(7), 73-94.

Vercic, D., Verhoeven, P., & Zerfass, A. (2014). Key issues of public relations of Europe: Findings from the European Communication Monitor 2007-2014 (Temas clave de las relaciones públicas en Europa: Resultados del European Communication Monitor 2007-2014). Revista Internacional De Relaciones Publicas, 4(8), 5-26.

Verhoeven, P., Tench, R., Zerfass, A., Moreno, A., & Vercic, D. (2014). Crisis? What Crisis? How European communication professionals handle crises and crisis communication. Public Relations Review, 40(1), 107-109.

Swerling, J., Zerfass, A., & Thorson, K. (2014). The role and status of communication in the United States and Europe. Journal of Communication Management, 18(1), 2-15.

Zerfass, A., & Oliveira, E. (2014). Estudo comparado do estado da comunicação estratégica em Portugal e na Europa European Communication Monitor 2013. In M. Martins & J. Veríssimo (Eds.). Comunicação Global, Cultura e Tecnologia (pp. 949-959). Lisbon: SOPCOM.

Tench, R., & Yeomans, L. (2013). What next? Future issues for public relations. In R. Tench & L. Yeomans (Eds.), Exploring Public Relations (3rd. ed., pp. 530-544). London: Pearson Education.

Tench, R., & Laville, L. (2013). Role of the public relations practitioner. In R. Tench & L. Yeomans (Eds.), Exploring Public Relations (3rd. ed., pp. 83-117). London: Pearson Education.

Moreno, A., Zerfass, A., Tench, R., Vercic, D., & Verhoeven, P. (2013). Perfil del profesional de relaciones públicas y comunicación estratégica en Europa: influencia y poder dentro de las organizaciones y tendencias del sector. Razón y Palabra, 82 (Marzo-Mayo), 1-14.

Vercic, D. (2013). Comparative research in public relations: From European to global research designs. In D. Ingenhoff (Ed.). Internationale PR-Forschung (pp. 11-20). Konstanz: UVK.

Zerfass, A., & Simon, K. (2013). Mapping the Future of the Profession: Contrasting Views of PR Practitioners and Next Generation Professionals. In A. Okay, V. Carayol & R. Tench (Eds.), Researching the Changing Profession of Public Relations (pp. 187-204). Brussels: P.I.E. Peter Lang.

Moreno, A., Navarro, C., & Zerfass, A. (2012). Relaciones Públicas, un término desacreditado en España y el resto de Europa. Conclusiones del European Communication Monitor 2011, Hologramática, 16(2), 115-140.

Moreno, A., Zerfass, A., & Navarro, C. (2012). La situación de los profesionales de relaciones públicas y comunicación estratégica en Europa y en España. Análisis comparado del European Communication Monitor 2009, Tripodos, (Special Issue), 299-313.

Navarro, C., Moreno, A., & Zerfass, A. (2012). Análisis longitudinal de la profesión de relaciones públicas en España en los últimos cinco años (2007-2011) [Longitudinal Analysis of Public Relations Practice in Spain during the Last Five Years (2007-2011)]. Anagramas, 10(20), 53-66.

Vercic, D. (2011). Public relations: Contributions from Ljubljana. Teorija in praksa 48(6), 1598-1610.

Verhoeven, P., Tench, R., Zerfass, A., Moreno, A., & Vercic, D. (2012). How European PR Practitioners Handle Digital And Social Media. Public Relations Review, 38(1), 162-164.

Verhoeven, P., Zerfass, A., & Tench, R. (2011). Strategic orientation of communication professionals. International Journal of Strategic Communication, 5(2), 95-117.

Rydzak, W., Trebecki, J., Verhoeven, P., & Zerfass, A. (2010). Polski PR w perspektywie europejskiej [Polish PR in European perspective]. In D. TworzydBo & Z. Chmielewski (Eds.), Public relations w procesie ksztaBtowania relacji z otoczeniem [Public Relations in the process of forming relations with the environment] (pp. 385-392). Kraków, Rzeszow, Zamosc: Konsorcjum Akademickie WSE, WSIiZ, WSZiA.

Verhoeven, P., & Aarts, N. (2010). How European public relations men and women perceive the impact of their professional activities. PRism, 7(4), 1-15.

Trebecki, J., Verhoeven, P., & Zerfass, A. (2010). The perspectives for Internal Communications in Europe based on the European Communication Monitor research. In B. Pilarczyk & Z. Waskowski (Eds.), Komunikacja Rynkowa. Ewolucja. Wyzwania. Szanse [Marketing Communication: Evolution, Challenges, Chances] (pp. 147-155). Poznan: Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu.

Trbecki, J., Verhoeven, P., & Zerfass, A. (2010). Europejski Monitor Komunikacyjny - Portret branzy PR w czasach niepokoju [European Communication Monitor - a portrait of public relations in times of uncertainty]. In R. Mackowskiej (Ed.), Public Relations - Effektywne komunikowanie w teorii i praktyce [Public Relations - Effective communication in theory and practice] (pp. 95-104). Katowice: Wydawnictwo Akademii Ekonomicznej w Katowicach.

Verhoeven, P., & Zerfass, A. (2010). Reflectieve communicatie bij organisaties. Nederlands Communicatiemanagement in Europees Perspectief [Reflective communication of organisations. Communication management in the Netherlands from an European perspective]. Tijdschrift voor Communicatiewetenschap [Journal for Communication Science], 38(2), 156-171.

Moreno, A., Verhoeven, P., Tench, R., & Zerfass, A. (2010). European Communication Monitor 2009. El desarrollo de la profesión de relaciones públicas y gestión de la comunicación estratégica en Europa. Razón y Palabra, 15(72), 1-26.

Vercic, D., & Zerfass, A. (2010). Constructing European public relations in transnational research. In M. D. Dodd & K. Yamamura (Eds.), Ethical Issues for Public Relations Practice in a Multicultural World, 13th International Public Relations Research Conference (pp. 856-869). Gainesville (FL), USA: IPR.

Moreno, A., Verhoeven, P., Tench, R., & Zerfass, A. (2010). European Communication Monitor 2009. An institutionalized view of how public relations and communication management professionals face the economic and media crises in Europe. Public Relations Review, 36(2), 97-104.

Tench, R., Verhoeven, P., & Zerfass, A. (2009). Institutionalizing Strategic Communication in Europe – An Ideal Home or a Mad House? Evidence from a Survey in 37 Countries. International Journal of Strategic Communication, 3(2), 147-164.

Tench, R., & Yeomans, L. (2009). Uloga prakticara odnosa s javnoscu. Chapter 3 in R. Tench & L. Yeomans (Eds.), Otkrivanje odnosa s javnoau [Croatian translation of Exploring Public Relations] (pp. 37-62). Zagreb, Croatia: Pearson Education / PRInt.

Tench, R., & Yeomans, L. (2009). What next? Future issues for public relations. Chapter 32 in R. Tench & L. Yeomans (Eds.), Exploring Public Relations (2nd. ed., pp. 632-643). Harlow: Pearson Education / Prentice Hall.

Moreno, A., Zerfass, A., Tench, R., Verhoeven, P., & Vercic, D. (2009). European Communication Monitor. Current developments, issues and tendencies of the professional practice of Public Relations in Europe. Public Relations Review, 35(1), 79-82.

Tench, R., & Yeomans, L. (2008). Rol van de pr-functionaris. Chapter 3 in R. Tench & L. Yeomans (Eds.), Organisatie communicatie: Inleiding in professioneel communicatiemanagement [Dutch translation of Exploring Public Relations by Kees Van Den Brink & Arno Van Doorn] (pp. 40-61). Amsterdam: Pearson Education/Prentice Hall Benelux.

Zerfass, A., Van Ruler B., Rogojinaru, A., Vercic, D., & Hamrefors, S. (2007). Monitoring kumuniciranja u Evropi 2007: Trendovi u upravljanju komuniciranjem i odnosima s javnoacu. CM asopis za upravljanje komuniciranjem [Communication Management Quarterly], 5(2), 47-53.