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Annual survey on future trends in communication management and public relations

European Communication Monitor 2011 - some of the insights are:

– Power of communication departments: 60% report directly to the CEO, but horizontal power is often low
- Role enactment and decision making: European professionals are risk-averse, compared to US counterparts

- Credibility of public relations: 42% say that the term 'PR' is discredited, new concepts are favoured

- ROI of communication: Many use the term, but basic knowledge about this economic concept is often missing

- Social media: Governance structures are underdeveloped, as well as skills needed for interactive media
- Future qualification: A large gap prevails between training needs and programs offered by organisations

- Salaries: More professionals have entered the top ranks, but the low-paid cluster is also growing

Click here to download ECM 2011 charts (139 pp., free PDF)!

Please note that the ECM 2011 report (text and charts) has been published as a book by
Helios Media, ISBN 978-3-942263-12-2. Details can be found in the PDF above.

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Research Team
Ansgar Zerfass, Prof. Dr., University of Leipzig (GE) - Lead Researcher
Ralph Tench, Prof. Ph.D., Leeds Metropolitan University (UK)
Piet Verhoeven, Ass. Prof. Dr., University of Amsterdam (NL)
Dejan Vercic, Prof. Ph.D., University of Ljubljana (SI)
Angeles Moreno, Prof. Ph.D., University Rey Juan Carlos, Madrid (ES)

Advisory Board
Valerie Carayol, Prof. Dr., University of Bordeaux 3 (FR)
Finn Frandsen, Prof., Aarhus University (DK)
Oyvind Ihlen, Prof. Dr., University of Oslo (NO)

Emanuele Invernizzi, Prof. Dr., IULM University, Milan (IT)
Francesco Lurati, Ass. Prof. Dr., University of Lugano (CH)

Ryszard Lawniczak, Prof. Dr., Poznan University of Economics (PL)

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